EXCHANGE & RETURN
You have 14 days to return your watch
During 14 days following the delivery of your order, you will have the possibility of asking for the exchange or for the refund of your articles
Articles must have returned to us in perfect condition to their box of origin, accompanied with the invoice of origin and with the warrantly card. The returns will be accepted only if articles returned are in their origin box and if they are intact. Metal.Chronométrie cannot accept the returns of articles boxes of which are broken or warrantly card is missing.
Articles lost during the transport will not be paid off. The shipment charges of the turned goods are chargeable to the customer. On the other hand, Madwatch does not charge additional postal charges on the exchanges. .
The refunds of returned articles will be made in two weeks as from their reception, by transfer on the bank card of the person having made the purchase. Please note that the additional postal charges are not paid off.