GENERAL TERMS AND CONDITIONS OF SALE

Internationnale e-shop Metal.Chronométrie

The METAL.CHRONOMETRIE company, whose head office based at Puit Godet 6a, 2000 Neuchâtel Switzerland (below METAL.CH) creates, conceives and markets all over the world articles of watchmaker's shop and mixed luxury accessories of the mark Metal.chronométrie (below Articles). To meet the expectations better of its customers, METAL.CH set up, in a parallel to its distribution network, a remote sales system by Internet of a selection of articles on the site identified by the domain name https: // www.metalch-shop.com, below the Website. The orders crossed on the Website are reserved for the end customers within the framework of a strictly personal use, except any resale. Articles bought on the Website can be resold on no account in mint condition in first-hand distribution networks. The present general terms of sale apply exclusively to sales realized via the web site. The use of the web site metalch-shop.com is the property of METAL.CH imply that you understand and agree at the end of our policy of confidentiality (below " Policy of Confidentiality"). If you do not agree with this one, or quite (s) modification (s) relative to it, please go out of the Website and do not buy none of the products offered to the sale on this Site metalch-shop.com.

Articles must have returned to us in perfect condition to their box of origin, accompanied with the invoice of origin and with the warrantly card. The returns will be accepted only if articles returned are in their origin box and if they are intact. Metal.Chronométrie cannot accept the returns of articles boxes of which are broken or warrantly card is missing.

1. SCOPE OF APPLICATION

The present general terms of sale are applicable to all the sales of Articles concluded at remotely through the Website of the Company with the aim of worldwilde delivery.

So, the present general terms of sale apply :
- To the orders by customers, major physical persons, acting as consumer (in the sense of the swiss law ) and have own shipping adress ;
- With the aim of a delivery with the same customers, the physical persons, for their own account or with any third of their choice and at their own shipping address and consumer's quality (in the sense of the swiss law).
The delivery address can be different from the billing address, but both addresses must be situated in the same country. The validation of the order by the customer is worth acceptance without limitation nor reserve of the present general terms of sale. These may be the object of modifications and updates, the applicable conditions with order of an Article by a customer are the ones current in the day of the order.
The orders crossed spent except this scope will be worthless and untreated by the Company.
Consult the section " Payments and Shippings" for more details. You can use the Site metalch-shop.com without supplying with IP. However, you will need to give your IP if you choose i) to buy products offered on the Site metalch-shop.com  to proceed to the payment of products and to the processing of your order; ii) to contact the ASS (AFTER-SALES SERVICE). You authorize METAL.CH to register these IP in the customer database of METAL.CH. These are kept five years.
You can ask to modify or to erase your IP at any time as soon as your order was treated and delivered by sending an e-mail to METAL.CH (to see " Accesses and changes of your IP "). Besides, METAL.CH can collect non-personal information even if you do not buy a product on the Website.

2. IDENTIFICATION OF THE AUTHORS OF THE OFFER

METAL.CHRONOMETRIE S.A.
Puit Godet 6a,
2000 Neuchâtel Suisse
info@metalch.com
+41 32 723 20 10

3. INFORMATION CONCERNING ARTICLES AND LIMITATION OF RESPONSIBILITY

The information (name, definition, reproduction of Articles, detailed description: properties, characteristics and composition, etc.) relative to all the Articles offered to the sale are available (according to the applicable legal and statutory requirements) on the Web site or delivered by the service Customer relations.

While bringing the biggest care and the biggest accuracy to the alignment(on-line publishing) of the information, to the descriptions of Articles and to the data available on the Website or supplied by the Service Customer relations, as well as their regular update, the Company could not be held responsible for not substantial errors which could intervene.

Also, although photos and other reproductions of Articles represent them faithfully on the Internet Site and it is true within the limits of the technique and in the respect for the best standards of the internet -, these are not however that area codes and have no contractual value. In any case, in case of non-compliance of the Article delivered with regard to its description, the Company makes a commitment in the conditions of the article 13 below.

To help you and facilitate your order, we can handle and use your IP in the following purposes :

- respond to your requests, for example a question about our products, help you find a store near you, complete your order, pay by card, and / or provide you with customer service;
- you send important information relating to the Website, any modification of the general conditions, policies and / or any other administrative information;
- inform you about our products, programs, services and promotions that may be of interest to you (subject to your prior approval);
- allow you to send an email to others through our "send to a friend" application or post a comment on social networks;
- allow you to participate in similar contests and promotions and manage these activities. Some of them have additional rules that may contain more information about how we use and communicate your IPs;
- customize the content of our Website;
- facilitate our internal activity, namely data analysis, verifications, development of new products, improvement of our Website and services, identification of usage trends and effectiveness of our campaigns promotions; -prevent or detect any fraud or abuse;
- you identify with anyone to whom you send messages through the Website;

and to the extent permitted under the applicable law; to comply with a legal procedure, to respond to requests from public and governmental authorities, even outside your country of residence, to strengthen our general conditions, to protect our operations, to protect our rights, confidentiality, security and property, and / or yours or those of others and to allow us to use the remedies available or limit any prejudice that we may eventually suffer.

Please note that
When you freely communicate information or documents during a survey or for research purposes (for example IPs contained in photos, stories, comments and videos), these can become public information, and can be accessible to visitors of the Website and to the general public; in the course of a reorganization, merger, sale, business partnership, assignment, transfer or other change in all or part of our business, assets or inventory (including without limitation in the event of bankruptcy or similar procedure), the Privacy Policy remains applicable and in effect.

Metal.Chronometrie can communicate the IPs you provide on the Website
- the delivery company, to process and deliver your order; - third parties providing services on or for the Website including hosting, data analysis, computer services, e-mail distribution services, conducting a survey, social media applications ;
- Any third party to verify your information, the authenticity of your payments and process your orders.
- the Metal Chronometrie © trademark;

metalch-shop.com may also communicate, with your prior agreement, the IPs you provide on the Website to other companies within the METAL.CH group, so that they may also contact you to transmit their information, including their products and services that may interest you. If you do not wish to receive such information, you may opt-out using the method set out in the section entitled "Newsletter" above.

4. CONDITIONS OF ORDERING ARTICLES

To place an order on the Website, the customer must be of age, have a residence address, have the legal capacity and hold a credit card as defined in Article 8 below. In order to place an order, the customer must create an account on the Website by completing a form which some fields are required to take into account his order.
The customer will have to enter his e-mail address and choose a password that will be his login to his personal account.
The customer is informed and agrees that the seizure of this information is proof of his identity and his commitment.
An email confirmation of account creation will be sent to the customer at the e-mail address indicated by him. In any case, it is up to the customer to ensure the secrecy and security of his identifiers. The Company can not be held responsible for the fraudulent use of the customer's account following the access by a third party to its login credentials, and the use thereof by the latter.
The company reserves the right to modify the information required to place an order or to create an online account. In this case, the customer will be informed via the website or by e-mail. If it is necessary for the customer to change his personal information, he must connect to his account and modify the desired information, then save the changes so that they are taken into account. In the event that the Company suspects fraudulent use of a customer's account by a third party, the Company reserves the right to delete the account in question and any orders that may be relevant thereto, and will inform the customer by e-mail or telephone as soon as possible.
Orders will be received in French, English, and will be accepted within the limits of available stocks. If, despite the vigilance of the Company, the ordered items are no longer available, the Company will inform the customer by any means (phone call or email) as soon as possible and refund the price possibly charged by credit on the customer's bank account.
The Company can not be held responsible in case of out of stock or unavailability of items. The customer agrees that all information communicated to the Company on the Website or by telephone, as part of the order, is consistent with these terms and conditions, complete, accurate and up-to-date. Otherwise, the Company reserves the right to cancel the order and the payment.

In accordance with the provisions of Swiss law, the Company shall be entitled, in the case of retail sales, to refuse any abnormal order, in particular exceeding five (5) Items, which may include a maximum of two (2) watches.

The Company will also be entitled to refuse any order

- made by a customer with whom there is a dispute over the payment of a previous order; or - not in accordance with these general conditions of sale. - intrinsically flawed due to a computer bug, or any other reason beyond its control, which would distort any information relating to the products (description, price, designation ...). If the Company finds that the order does not meet the present general conditions of sale (for example: wrong delivery address, exceeding the order thresholds), it will inform the client within a maximum of six (6) days by telephone or by e-mail. In the absence of the customer to proceed with the Company to the correction of the erroneous elements or contrary to the present general conditions of sale appearing in his order, the Company reserves the right to cancel purely and simply the order as well as the payment. metalch-shop.com and the service providers may collect from you other information, namely your IP address, your MAC address, your computer type, the screen resolution, your OS version and internet browser, and as information collected through the use of cookies, pixel tags, tags or other similar technologies to better serve you with personalized information and facilitate you the continued use of the Website. They may also collect other information, but the end user can not be identified personally or any other user of the Website, ie demographic data, such as your city or state and the entire IP to statistical purposes such as calculating the percentage of our users with a particular telephone prefix.

5. INTERNET ORDERING ON THE SITE

The taking of order on the Website is subject to strict compliance with the procedures described below also made concrete by a succession of different screens on which are indicated the successive phases that the customer must imperatively respect to validate his order. Upon receipt of the order, the online store carries out the necessary checks to take it into account (conformity of the order, contact details, etc.). The online store may have to ask for supporting documents to the customer, particularly with regard to the amount of the order. The online store reserves the right to refuse to provide the expected product if the customer does not fulfill the conditions to benefit from it.

Be careful not to send us or any sensitive personal information (for example, social security numbers, information on ethnic and racial background, political opinions, religious or other beliefs, health, criminal background or union membership) on or through the Website.

5.1. SELECTION OF ARTICLES BY CUSTOMER

On the Website, the customer selects, enters and validates the identification and quantity of the items he wishes to order (whose availability is to be confirmed by the Company); said Articles are added to his "Basket"..

5.2. VERIFICATION OF SELECTED ITEMS

Before confirming his order and confirming his acceptance of this order, the customer has the opportunity to check the details of his order and its total price and freely modify his order, including removing one (or more) Article (s) initially selected, by adding one (or more) Item (s) or by changing the quantities ordered within the "Basket". Within the "Basket", the price of items, as defined in Article 7 below, is automatically displayed..

5.3. IDENTIFICATION, CONFIRMATION OF ARTICLES SELECTED AND SAVING OF THE ORDER

Once the customer has finished his selection and wishes to validate the composition of his "Basket", he must identify himself :
- if he has a customer account with the Company, by his email address (username) and password;
- if he does not have a customer account with the Company, he must create one by completing the registration form in the member area of ​​the Company.
The customer must also validate :
i) The billing address of the order, which must correspond to his address of residence
ii) the delivery address of the order. It is specified that the delivery address may possibly correspond to the customer's usual place of residence, to a third-party beneficiary chosen by the customer or, failing that, to the address of the company in which the third-party beneficiary operates. professional activity, that this third party has the quality of consumer, and that the delivery address and billing are located in the same country. Delivery may also take place, at the discretion of the customer, at the point of sale of an Authorized Retailer of the Company to be selected from the list on the Site if applicable.
iii) the chosen payment method is credit card payment (Visa, Mastercard or American Express).
The customer must indicate the type of credit card that he intends to use for payment and provide his number, its expiry date and the visual cryptogram on the back of it according to the conditions of article 8 below. . The customer then clicks on the "VALIDATE" button in order to debit his bank account. The authorization to debit his bank account issued by the customer's bank is displayed. It is recommended that the customer record and / or print the said debit authorization in paper form.
When authorized by the bank to debit the customer's bank account, his "Basket" is sent directly to the Company's order picking service.

5.4. CONFIRMATION OF THE ORDER AND VALIDATION BY THE COMPANY

Within a maximum period of six (6) days following the validation of the payment, the Company acknowledges receipt of the order in the form of an email sent to the email address provided by the customer. The sale will be considered final only after sending the confirmation of the order by the Company.
In accordance with the provisions of Article 1369-2 of the Civil Code, the customer formally accepts the use of email for confirmation by the Company of the content of his order. This confirmation e-mail contains all the information provided by the customer, indicating any difficulties or reservations that may arise from the order (availability of items ordered, delivery times or chosen method of payment). It mentions the order number assigned to the customer by the Company.
As an exception to the maximum period of six (6) days mentioned above, the e-mail acknowledging receipt of orders with payments made with an international bank card (references listed in Article 8. Payment Terms) issued by a bank domiciled outside France will only be sent by the Company once its bank account has been credited with the sums owed by the client..

6. PROOF OF ORDER

In general, it is provided express agreement between the Company and the customer that e-mails are valid between the parties as well as the automatic registration systems used by the Customer Relations Department or on the Website, particularly as regards the nature and date of the order. In addition, the Company keeps the items relating to any order of an amount equal to or greater than 120 euros for a period of 10 years and keeps them at the disposal of the customer on request made by the latter to: e-shop@metalch-shop .com or: METAL.CHRONOMETRIE, headquartered Puit Godet 6a, 2000 Neuchâtel Switzerland +41 32 723 20 10
It is however recommended that the customer also keep a copy (in electronic format and / or in paper form) of the elements relating to his order (for example, the email sent by the Company in accordance with article 5.4 above).
The Website contains links to other websites. The Privacy Policy does not cover, just as METAL.CH is not responsible for the collection, use or disclosure of information by third parties on other websites or offline. In some cases, we may allow you to use the services of a payment provider to perform these services. If you want to make a payment using their service, you will then be directed to the web page owned by the service and not ourselves. Any information you provide through this service will be subject to their privacy policy and not ours. We advise you to review the privacy policies of third-party websites and to contact their operators if you have questions about the use of your information..

7. PRICE OF ITEMS, TAXES AND DELIVERY FEES

The prices of the articles posted on the Website are indicated in, Canadian Dollars and include all taxes (VAT). The shipping costs are free. The applicable currency is that indicated on the site, and defined by geolocation. This is the Canadian Dollars (CHF) for Canada.
The Company reserves the right to change the prices of items and delivery charges without notice.

8. PAYMENT

Payment of the customer's purchases is made by credit card or bank transfer. Accepted credit cards are "CB" network cards: Visa, Eurocard, Mastercard, American Express. In this context, the customer agrees to proceed to payment via a credit card which he personally holds and mentioning his identity (first and last name). When paying online on the Website, the customer accesses a secure server operating in SSL (128 bit) mode and certified by PostFinance.
On the Website, by communicating his credit card number, the expiry date of his card and the numbers of the visual cryptogram on the back of his card, the customer accepts in advance and without condition that the Company proceeds to the secure transaction. . For online orders, a unique security code such as 3D Secure (Visa and Mastercard) or SafeKey (American Express) can be requested from the customer in order to authenticate the transaction and fight against fraud. The customer therefore authorizes in advance his bank to debit his account at the sight of records or statements transmitted by the Company, even in the absence of signed invoices from the hand of the cardholder.
Authorization to debit the customer's account is always given for the amount of the item (s) purchased with shipping costs, if any, as invoiced by the Company. The customer's credit card is debited within a maximum of eight (8) business days after validation of the payment by the customer on the Website (ie: following the click made on the Site by the customer on the button « VALIDATE "on the website page relating to bank details) and after checking the satisfaction of his order to the present general conditions of sale and the availability of the Article (s). In the event that, for any reason (opposition, refusal of the issuing center ...), the debit of the sums due by the customer would prove impossible, the order will not be treated by the Company. If the debit authorization of the card is refused by the issuing institution, it is up to the end customer to contact the latter in order to unblock the situation, and to return to the Company if necessary. In no event shall the Company be held liable in the event of delay or non-delivery.

9. DELIVERY

Products purchased on the Website may be delivered worldwide and are shipped by the carrier Fedex from Switzerland, however, delivery charges or customs may be charged to the order and requested by the carrier on delivery of items. METAL.CH does not know the costs or any transport costs charged to the delivery, it is better to consult the specific authorities of his country of delivery or Fedex to have a possible fee schedule. METAL.CH can not be held responsible for any transport costs charged during the delivery of the ordered items.
Items will be shipped to the delivery address specified during the order process.
It is understood that the delivery of the Items will be able to intervene only:
- either at the client's usual place of residence. - either to the delivery address indicated by the customer when ordering, being reminded that said address must correspond to the usual place of residence of a third party beneficiary chosen by the customer or, failing that, to the address of the company in which he pursues his professional activity. -in any event, the delivery addresses and billing must be located in the same country, and in no case delivery can be made in hotels or PO boxes.

In this respect, the customer agrees to have communicated, during the validation of his order, the exact address to which he wishes to receive his package, it being understood that said address must meet the criteria mentioned in this article 9. The delivery will be made against signature of the customer, or the third major beneficiary designated by it. The customer or the third party beneficiary will have to make sure to be present at the communicated delivery schedules, on the understanding that no delivery will be done in mailbox. In case of absence, a notice will be left to the attention of the customer, who can wait for the second delivery made the next business day, or contact the carrier directly to plan a delivery at a later date. The Company also offers customers the possibility of being delivered to a METAL.CH Authorized Retailer selected from the list of Authorized Online Retailers located on the Website when applicable. The delivery of the Items will occur after the payment of the amount of the order, in particular after the debit of the bank account of the customer and the credit of the funds corresponding to the amount of the order on the account of the Company.
In accordance with the provisions of Swiss law, the delivery of the ordered items will occur:
- or, at the latest within 30 days following the date of validation of the payment of the order on the Website, subject to full payment of the price. - either, within the deadlines of which the customer will be informed beforehand, by electronic mail or by telephone, in particular in case of temporary unavailability of this Article and that he has accepted.
Once the package has been shipped, the customer will receive an e-mail confirmation of shipment containing a tracking link to track the routing of the latter. The Company will take the necessary measures, within the limits of its means and except in cases of force majeure to ensure delivery by the carrier within the estimated time of the order. If during delivery, the package, in its external appearance, appears damaged, the customer may refuse delivery and notify reserves with the carrier, and will inform the Company including e-mail addressed to e-shop@metalch-shop.com.
Each package delivered by METAL.CH contains:

- the item (s) ordered - the corresponding accessories, if applicable - the warranty card, the technical specifications and the instructions for the watches - a delivery note and the return form
Orders are insured by the Company during transit, until delivery. The parcel is delivered against signature. This is where the transfer of responsibility between the Client and the Company occurs.

10. INVOICE

When ordering, the customer has the option to request to receive an invoice at his billing address. If necessary, the invoice corresponding to the order is available for download in the personal space of the customer on the Website. In all cases, a delivery note listing the items ordered and the recipient's delivery and billing address is sent to the customer at the same time as his order and in the name of METAL.CH..

11. RIGHT OF WITHDRAWAL AND RETURN OF ITEMS

In accordance with the provisions of the Consumer Code of the Swiss law, the customer has a right of withdrawal which he can exercise, without having to justify reasons, within fourteen (14) days of receipt. articles. In this context, it has the option to return the items delivered within this period, in their original packaging, in perfect condition, complete (accessories, instructions, warranty ...) and accompanied by a copy of the delivery note and the Return / Exchange Form attached to the order or downloaded from the website www.metalch-shop.com at the address indicated on this form. It will be up to the customer to keep any proof of this return, which assumes that the items are returned by registered mail, or by any other means giving a certain date, the return costs remaining in any case at the customer's expense. Return costs will only be reimbursed in the event of non-compliance when the Company sends the articles.
The refund of the invoiced price of the returned Items will be made, by credit on the bank account of the customer according to the bank details communicated to the Company at the time of the placing of the order on the Website, at the latest in the thirty days following the reception by the Company, Items returned.
Items returned incomplete, damaged, damaged or soiled by the customer will not be refunded in full or can not be exchanged for an article of the same value. The cost of refurbishing or replacing the item will be deducted from the amount to be refunded to the customer. The customer will be responsible for any damage to the items, if the deterioration of the returned item is caused by use beyond the qualitative inspection and verification of the good condition of the article.
Customers requesting an exchange must specify it when returning items on the return / exchange form provided. It is up to the customer to specify which item he wishes to receive in exchange. If it is an exchange for an item of equal value, the customer will have no additional fees to pay. However, for any exchange against an item of higher value, the customer will be contacted by the Company to pay the balance, either by credit card (in this case it will be called by the Company), or by bank transfer (the The customer will receive by e-mail the bank details to which he must send his payment and the amount of the latter).
If it is an exchange for an item of less value than the one ordered first, the customer will be refunded the corresponding amount through the payment information provided when ordering.
RIGHT OF RETURN OF ARTICLES FOR GIFT RECIPIENTS
The recipients of gifts benefit from the right of return of articles within the limits of the conditions stipulated below: - Only the Customer can profit from a total or partial refund of an article, or the refund of the difference in case of exchange against an article of lower value. - Recipients of gifts may request an exchange for an item of the same value or for an item of higher value. In this case, the balance must be paid by the recipient of the gift if it is at the origin of the exchange request. - The Customer will be notified by e-mail in case of exchange.

12. METHODS FOR RETURN OF ARTICLES

Articles ordered on the site www.metalch-shop.com must be returned to the following address:
METAL.CHRONOMETRIE S.A. Puit Godet 6a, 2000 Neuchâtel Switzerland
Only items ordered on the www.metalch-shop.com online store and those ordered by phone through the Customer Relations service can be returned to this address. Items purchased in the shop or at an authorized METAL.CH retailer may not be returned to this address.
Here are the steps to follow to return an article:
1. Fill out the return form attached to the order or download from the official website www.metalch-shop.com. Fill in all the requested information, including the order number, as well as the references of the returned items. Specify whether it is a cash on delivery or an exchange. 2. Attach the item to be returned, along with all accessories and other documents provided. Place these items in the original shipping box. 3. Close the parcel and proceed to the franking adapted to the weight of the package and the desired follow-up. We recommend the use of a delivery method that can be Fedex or Colissimo type. 4. Keep proof of shipping the package. Under no circumstances can the Company be held responsible in the event that the customer is unable to produce this proof of shipment. 5. Upon receipt of the package, the items returned by the customer will be inspected by the After Sales Service. This will make it possible to evaluate the state, to determine the level of reimbursement that will benefit the customer, as well as the possibility of an exchange for an item of identical value. 6. The Company will refund or exchange only the items actually received.

13. COMPLIANCE

The customer must ensure that the items delivered to him correspond to his order. In the event that the items delivered are not in accordance with his order, the customer must inform the Company as soon as possible by e-mail addressed e-shop@metalch-shop.com justifying the non-compliance of the Article to the order and, with the agreement of the Company, return the items in their original packaging, in perfect condition, complete (accessories, instructions, warranty ...) and accompanied by a copy of the invoice (or the voucher). delivery) and the Return / Exchange Form to the address indicated on this form. The return of the article must be made by registered mail, or by any other means giving a certain date and can be traced, the cost of return being -if the non-conformity of the article found by the customer is proven- to the charge of the Company. These will be refunded to the customer upon presentation of proof. In the absence of possible exchange of the returned Item, the refund of the invoiced price of the non-compliant Items returned will be done, by credit on the customer's bank account, at the latest in the thirty days following the reception, by the Company, Returned items. The reimbursement of the costs of return and delivery of non-compliant Items will be made by credit to the customer's bank account after the customer has sent proof of said expenses. Notwithstanding the specific warranty conditions that may be delivered to the customer with the delivered Item, the Company's articles are subject to the following legal warranties: "The seller is required to deliver a product in accordance with the contract and is liable for any lack of conformity of deliverance. It also responds to any lack of conformity resulting from the packaging, the assembly instructions or the installation when it was charged to it by the contract or was carried out under its responsibility. ". "To be in conformity with the contract, the property must: Be fit for the usual expected use of a similar good and, where applicable: - correspond to the description given by the seller and possess the qualities that he has presented to the the buyer as a sample or model; - present the qualities that a buyer may legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling; Or have the features defined by mutual agreement by the parties or be fit for any special purpose sought by the buyer, made known to the seller and that the latter has accepted. "The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods. "The seller is bound by the guarantee by reason of the hidden defects of the thing sold, which renders it unfit for the use for which it is intended, or which diminishes the use so much, that the buyer would not have acquired it, or would have given a lower price, if he had known them. "The action resulting from the latent defects must be brought by the purchaser within a short time, according to the nature of the latent vices"..

14. MANUFACTURER'S WARRANTY

The Company is very vigilant as to the quality of the items sold on the www.metalch-shop.com online store, in both technical and aesthetic terms. Metal.Chronometrie watches purchased through the metalch-shop.com online store are covered by the International Guarantee. The Company requests customers wishing to repair a Metal.Chronometrie watch under warranty purchased on the www.metalch-shop.com online store to contact the METAL.CH After Sales Service only: info@metalch.com.

15. RESERVE OF PROPERTY

THE COMPANY RETAINS THE PROPERTY OF THE ITEMS ORDERED AND BOOKED UNTIL THE FULL PAYMENT OF THEIR PRICE IN PRINCIPAL AND IN INTEREST, THAT IS TO SAY UNTIL COMPLETE AND EFFECTIVE COLLECTION OF THE PRICE BY THE COMPANY. IN THE EVENT OF COMPLETE OR PARTIAL NON-PAYMENT, THE COMPANY MAY BE UNINTEROUGHED TO CLAIM THE ARTICLE (S) WHICH WILL HAVE BEEN REPLACED BY THE COMPANY TO THE CUSTOMER. CUSTOMER ASSUMES HAZARDS REGARDING ITEMS (including loss, theft or damage) DELIVERED WITH EFFECTIVE DATE OF DELIVERY.

16. CONFIDENTIALITY

In the context of sales made through the Website, the Company is required to process the personal data of its customers. The data collected is necessary to process the order and may be communicated to the service providers of the Company involved in the execution of the order, including the company STRIPE who will intervene in the fight against fraud and who as such, will have access to information relating to customers' credit cards.

In accordance with the law Informatique et Libertés of January 6, 1978, the customer has a right of access, modification, rectification, opposition and deletions of the personal data concerning him. To exercise these rights, all you have to do is send an e-mail to: e-shop@metalch-shop.com

17. FORCE MAJEURE

The execution by the Company of all or part of its obligations will be suspended in the event of the occurrence of a fortuitous event or force majeure that would hinder or delay its execution. Are considered as such, in particular, without this list being restrictive, war, riots, insurrection, social unrest, telephone breakdown, computer or serious assignment of the security and coherence of the Internet, strikes of The Company will inform the client of such a fortuitous event or force majeure within seven days of its occurrence. In the event that this suspension of the performance of the obligations of the Company continues beyond a period of fifteen days, the customer will then have the opportunity to cancel the order in progress, and it will then be refunded by the Company as soon as possible by crediting the customer's bank account.

18. INTELLECTUAL PROPERTY RIGHTS

The Website is the exclusive property of the Company, which has created and put online web pages, images and sources scripts, the basic data component. The customer is therefore prohibited from broadcasting or reproducing the Site, in whole or in part, in any form whatsoever. Articles of the Company, as well as all figurative marks or not and, more generally, all other marks, illustrations, images, drawings and models and logos appearing on the Company's items sold remotely, their accessories or their packages, whether registered or not, are and will remain the exclusive property of the Company. Any total or partial reproduction, downloading, modification or use of these marks, illustrations, images and logos, designs and models for any reason and on any medium whatsoever, without the express prior written agreement of the Company, is strictly prohibited. The same is true of any combination or conjunction with any other brand, symbol, logotype and more generally any distinctive sign intended to form a composite logo. Any act of counterfeiting and complicity will be prosecuted.
Similarly, are strictly prohibited, without prior express written agreement of the Company :
- the creation of hypertext links to any one of the pages or any of the elements making up the Website; - any use of any of the component elements (articles presented, descriptions, prices, data, software, graphics, images, text, photographs, tools ...) for sale or any other use directly or indirectly commercial.

19. NO WAIVER

The fact that the Company refrains from demanding at any time the performance of any of the provisions of these general conditions of sale can not be interpreted as a waiver of subsequent invocation of said total or partial non-performance. In the event that one of the articles or one of the clauses of the present general conditions of sale would be considered as invalid or inapplicable by a court, this invalidity or inapplicability would be limited to this article or to this clause, and would not entail the invalidity or inapplicability of other articles or clauses of these general conditions of sale.

20. LITIGATION - APPLICABLE LAW

These general conditions of sale for metalch-shop.com are governed by Swiss law. In case of disputes, the court of Neuchâtel will be the only competent.

21. CONTACT METAL.CHRONOMETRIE™

Metal.chronometrie S.A. Puit Godet 6a, 2000 Neuchâtel Switzerland (info@metalch.com); is the manager of your data according to the Directive on the Protection of Personal Data 95/46 / EC and is the importer.


LATEST REVISION 13-03-2018

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