Shipping of your package
Packages are usually shipped between 2-10 days after receipt of payment. They are sent via FEDEX with a tracking number and delivered without signature. The parcels can also be sent via SWISS POST for the Swiss zone and delivered against signature. Whatever the delivery method chosen, we send you a link to track your package online.
The shipping costs include the preparation and packing costs as well as the shipping costs. The preparation costs are fixed, while the transport costs vary according to the country of delivery. We recommend that you group all your items in one order. We can not combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
Box sizes are appropriate and your items are properly protected.
In case of delivery outside Swiss or of Lichtenstein the Swiss VAT (8 %) will be deducted from the amount to be paid. The order will be sent according to the Incoterm Delivered Duty Unpaid ( DDU).
Of possible, tax, customs duties and expenses of customs clearance can be taken by the authorities of the country of import and/or by the carrier. They stay chargeable to the buyer. It is not possible to us to give an estimation of these. It's thus careful, before any order, to ask with Fedex and customs authorities of the country of delivery. Otherwise possible expenses could be asked you in the delivery by the carrier.